Shop

Terms and Conditions.

1. Product Substitutions
   In the event of supply issues, we may substitute items with similar alternatives to maintain the overall look and quality of your order.
2. Delivery Times
   While we strive to fulfill orders promptly, we cannot guarantee specific delivery times to ensure fairness and efficiency.
3. High-Rise Deliveries
   For deliveries to condos, malls, and offices, items will be delivered to the entrance or security desk. Door-to-door service is available for an additional RM5.
4. Missed Deliveries
   If you miss a delivery, re-delivery can be arranged with fee, depending on your location. We are not responsible for any loss or damage to items once they have been delivered.
5. Delivery Timing
   We aim to complete deliveries by 5 pm. However, delays may occur due to unforeseen circumstances such as weather, natural disasters, or incorrect address information. We are not liable for delays caused by these factors.
6. Order Modifications
   Any changes to your order must be communicated at least 24 hours prior to the delivery date. We cannot guarantee modifications once your order is in process.
7. Payment
   Full payment is required at the time of placing the order.
8. Order Cancellations
   Cancellations can be made within 24 hours of order placement for a full refund. No refunds will be issued for cancellations made after this time frame. (No refund for same-day delivery orders.)
9. Photo Proof
   If available, photo proof of delivery or product condition can be requested via WhatsApp at 0134473243.
10. Customer Responsibility
    Please ensure all delivery details are accurate. We are not responsible for any delays or issues caused by incorrect or incomplete information provided.